Track my package
We are finishing our online tracking system. Until it is ready, we tell you where your package is over WhatsApp or by phone, the same day.
Coming soon
Online tracking: coming soon
This is where you will enter your tracking number and see your package status without calling anyone. We are building it, and this same page will become the tracker.
Not active yet. For now we give you your package status over WhatsApp.
In the meantime, just ask us
Message us on WhatsApp and we answer during warehouse hours, every day from 8am to 5pm.
Open every day, 8am–5pm
Have this ready so we can answer quickly
- Full name of the person who sent the package
- Name of the person receiving it in Mexico
- The approximate date you dropped it off
- Your tracking number, if we already gave you one